100% of product price refund or product renewal or exchange from one product model to another within 06 days from the date of delivery if the defective product includes:
- Product expired
- The delivery staff did not match the product you selected
- Delivery of missing products
If you receive a product different from the description on the website or lack accessories compared to the order, please respond to us within 48 hours from the time the order is completed. In case, after the 48h time limit or the order has been agreed upon by the carrier and you, we will not agree to return the product under all conditions.
We will receive information and feedback about the processing direction to return the product within 72 hours of receiving the request.
Steps to change - pay:
Step 1: Contact us via the Hotline: 0988 622 247
Step 2: After receiving the return / exchange approval from Customer Service Officer, within 06 days from the date of return confirmation, please bring the product to our office / store. to make a return.