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Return and exchange policy

In order to commit to the quality of after-sales service and protect the best interests of our customers, we are willing to refund 100% of the sale price or exchange for another product if the delivery is not the right product.

Quy định đổi trả hàng

100% of product price refund or product renewal or exchange from one product model to another within 06 days from the date of delivery if the defective product includes:

- Product expired

- The delivery staff did not match the product you selected

- Delivery of missing products

If you receive a product different from the description on the website or lack accessories compared to the order, please respond to us within 48 hours from the time the order is completed. In case, after the 48h time limit or the order has been agreed upon by the carrier and you, we will not agree to return the product under all conditions.

We will receive information and feedback about the processing direction to return the product within 72 hours of receiving the request.

Steps to change - pay:

Step 1: Contact us via the Hotline: 0988 622 247

Step 2: After receiving the return / exchange approval from Customer Service Officer, within 06 days from the date of return confirmation, please bring the product to our office / store. to make a return.

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